The Reliability Monitor and BlueScreenView might point you in the right direction. It could be either a software or hardware problem. If freezes are a regular occurrence, though, something is wrong with your PC.
There might be a bug in your computer’s hardware drivers or other software. Computers sometimes have fluke problems like these. If it’s just a one-time freeze, don’t worry about it too much. The tips above can help your PC recover from a freeze and get things functioning normally again. RELATED: How to Find Out Why Your Windows PC Crashed or Froze How to Stop Your PC From Freezing in the Future Jot down the error message, and then perform a hard shutdown or reboot by long-pressing the power button. By default, Windows PCs automatically reboot when they blue screen, but if you see a blue screen of death (BSOD), and your PC isn’t rebooting, you’ve probably turned off automatic reboots. If your computer has blue-screened, this is the only way to fix it. You should use onscreen shutdown methods, but, if it’s not responding, there’s no other way to fix it. This isn’t the cleanest, safest way to shut down your PC. Wait a few seconds, and then boot it back up by pressing the power button normally. Locate your computer’s power button, and then press and hold it down for 10 seconds. If none of these methods work and your computer won’t respond to anything, there’s only one way to recover from this-a hard shut down. If they are the source of the problem, this might unfreeze your system. This is a hidden hotkey combination that restarts your PC’s graphics drivers. If none of the previous steps work, press Windows+Ctrl+Shift+B on your keyboard. However, if Ctrl+Alt+Delete didn’t work, this method probably won’t either. You can also try pressing Windows+L to lock your screen and go back to the sign-in screen. If you don’t have any unsaved work, click the power button at the bottom-right corner of the Ctrl+Alt+Delete screen and select “Restart.” Hopefully, your computer will work normally after it reboots, as this fixes many system problems. To do so, locate “Windows Explorer” in the list of Processes, click to select it, and then click the “Restart” button. You can sometimes restart Windows Explorer to fix these problems. Sometimes, your Windows desktop-including the taskbar and Start menu-might freeze. You’ll lose any unsaved work in the program, but if it’s crashed and is using a lot of CPU, there might be no way to recover your unsaved data, anyway.
Select the “Processes” tab-if you don’t see it, click “More Details.” Locate any processes using a lot of CPU-you can click the “CPU” column header to sort by CPU usage and see the most demanding processes at the top of the list.Ĭlick a process to select it, and then click “End Task” to forcibly end the program.
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